Privacy Policy for Global Price Pro

1. Introduction

Global Price Pro ("Company," "we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or use our platform and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described herein. If you do not agree, please do not use the Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

A. Personal Information You Provide to Us:

• Account Information: Name, email address, password, company name (optional).
• Billing Information: Payment card details are collected and processed directly by Stripe, our secure payment processor. We do not store full payment card information on our servers.
• Profile Information: Preferences, currencies, countries of interest, product categories you resell.
• Communications: Information you provide when contacting our support team or responding to surveys.

B. Information Collected Automatically:

• Usage Data: Pages visited, searches performed, features used, time spent on the Service.
• Device Information: IP address, browser type, operating system, device identifiers.
• Location Data: Approximate geographic location derived from your IP address.

C. Information from Third Parties:

If you sign up through a third-party authentication service (e.g., Google, LinkedIn), we may receive your name and email address from that service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Service.
• To process transactions and send related information, including confirmations and invoices.
• To send transactional and promotional communications, such as price alerts and feature updates.
• To respond to your comments, questions, and requests.
• To monitor and analyze trends, usage, and activities in connection with the Service.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• To comply with legal obligations.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

A. Service Providers:

We share your information with trusted third parties who perform services on our behalf:

• Stripe: Payment processing (billing information).
• Email Service Providers: To send you transactional and marketing emails.
• Cloud Hosting: To store your data securely.
• Analytics Providers: To understand how users interact with our Service.

B. Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

C. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website.

5. International Data Transfers

Global Price Pro operates internationally. Your information may be transferred to and processed in countries outside your country of residence, including the United States and other jurisdictions. These countries may have data protection laws different from your own.

When we transfer your data internationally, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Ensuring our service providers are compliant with applicable data protection laws.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service.

Retention Periods:

• Account Data: Retained until you delete your account or request deletion.
• Usage Data: Retained for up to 12 months for analytics and service improvement.
• Billing Information: Retained as required for tax and accounting purposes (typically 7–10 years).
• Marketing Data: Retained until you unsubscribe or withdraw consent.

After account deletion, we may retain anonymized or aggregated data that does not identify you for analytical purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

A. For All Users:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and personal data.
• Opt-Out of Marketing: Click the "unsubscribe" link in any marketing email.

B. For EEA, UK, and Swiss Residents (GDPR):

You also have the right to:

• Restriction: Request restriction of processing.
• Data Portability: Receive your data in a structured, machine-readable format.
• Object: Object to processing based on legitimate interests.
• Withdraw Consent: Withdraw any consent you previously provided.

C. For California Residents (CCPA):

You have the right to:

• Know what personal information we collect about you.
• Request deletion of your personal information.
• Opt-out of the sale of your personal information (we do not sell your data).
• Not be discriminated against for exercising your rights.

How to Exercise Your Rights:

To exercise any of these rights, please contact us at privacy[at]globalpricepro.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Service.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Service to function (e.g., authentication).
• Preference Cookies: Remember your settings and preferences.
• Analytics Cookies: Help us understand how users interact with our Service.

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the Service.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest.
• Access controls and authentication measures.
• Regular security assessments and monitoring.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

11. Third-Party Links

Our Service may contain links to third-party websites, retailers, or marketplaces. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

• Sending an email to the address associated with your account.
• Posting a prominent notice on our website.

The "Last Updated" date at the top of this policy will reflect the effective date of any changes. Your continued use of the Service after such changes constitutes your acceptance of the revised policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy[at]globalpricepro.com